Dentistry: The Law and Your Staff!
Does your dental team understand the law and how it applies to their job? Before you assume they do- read on. I overheard a conversation in an office yesterday that really shocked me, and I'm not easy to shock! The dentist was out of the office and after we finished our training the team members were discussing a patient they had seen earlier in the week. The patient had a lot of dental issues and many of his teeth were in trouble. The dentist had done a full exam and had recommended full extractions and upper and lower dentures. The patient called that morning asking if he could just have the few teeth that were hurting extracted. He wasn't ready to move forward with the full treatment plan. The hygienist was complaining about the doctors treatment plan. In her opinion (based on a few years experience) he was over diagnosing and some of the patient's teeth were save able. She had checked the bone health and felt the pockets around the ...